Terms of Service

Aificient Studio is provided by Concord Software SL, an independent software company based in Santander, Spain (“Aificient”, “we”, “us”). These Terms of Service are a binding agreement between you and Concord Software SL. By downloading, installing, or using the app you agree to them — if you do not agree, please do not use it.

You must be at least 18 years old, or the age of majority where you live, and able to enter a binding contract. If you use Aificient on behalf of a company or organization, you confirm you are authorized to accept these terms for it.

We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to install and use Aificient Studio on devices you control, for your own content — personal or commercial. The app itself, along with its name, logo, design, models, and underlying software, remains ours or our licensors’, and every right we do not expressly grant is reserved.

You may not copy, resell, rent, sublicense, modify, decompile, or reverse-engineer the app, or strip out any notices, except where the law says we cannot stop you. If you send us feedback or ideas, we may use them freely, with no obligation to you.

Aificient Studio is provided “as is” and “as available”, without guarantees of uptime, performance, or output quality. Because it keeps evolving, we may add, change, move, suspend, or remove features — or the whole service — at any time, with or without notice. Signup includes free credits and the Standard plan includes a trial.

We will try to give reasonable notice of changes that materially affect you, but we are not obliged to keep any particular feature available.

Signup includes free credits and the Standard plan includes a trial; continued use requires a paid subscription (Standard, Pro or Max), and rented GPU compute is charged on top. Any price is shown clearly and accepted by you before you are charged.

Rendering on a cloud GPU that you choose to rent is billed by the second at the rate shown in the app. Renders on your own hardware use no rented compute but still require an active plan once your free credits and trial are used up. Compute charges are based on usage, are non-refundable once the work has run, and may exclude taxes, which are your responsibility where they apply.

Where a subscription is offered, it renews automatically until you cancel, you can cancel at any time with effect from the next billing period, and we may change prices on reasonable notice. Nothing here removes a refund or withdrawal right you have under the consumer law of your country.

To keep Aificient stable and fair for everyone, we may set, change, and enforce usage limits at our discretion — including rate limits, queue priority, render quotas, and daily, weekly, or rolling-window caps and fair-use thresholds. These limits can vary by plan and can change over time, and we may adjust them without notice.

How much you can do may depend on factors such as your plan, the length and resolution of what you render, the models and features you use, overall demand, and the shared capacity available at the time. A usage limit is not a guarantee of any particular speed or capacity.

We may throttle, queue, pause, or suspend usage that is excessive, automated, abusive, or that threatens the stability or security of the service or our providers. If you reach a limit, you may be asked to wait, reduce the work, or — once paid plans exist — upgrade.

You own and are responsible for the scripts, scenes, characters, voices, and videos you generate and publish. That means making sure your content is lawful and yours to use — that you hold the rights to any likeness, voice, image, brand, or material it references (for example, a photo you turn into a reusable character), that you have any consents you need, and that it does not infringe, defame, or deceive anyone. You — not Aificient — are responsible for what you create and where you post it.

Aificient produces images, voices, and video using AI models. Output can be inaccurate, unexpected, or similar to existing works, and the same prompt can produce different results for different people — we cannot guarantee it is original, non-infringing, or fit for any particular purpose.

You are responsible for reviewing what you generate before you use or publish it, and for adding any AI disclosure that a platform or the law in your market requires. As between you and us, your generated output is yours, and we claim no ownership of it.

You agree not to use Aificient Studio to create, generate, or distribute content — or to behave — in any of these ways:

• Anything illegal, infringing, fraudulent, defamatory, or deceptive, or that breaks the rules of a platform you post to;
• Sexual content involving minors, non-consensual intimate imagery, or content that sexualizes or endangers children, in any form;
• Impersonation, or a face, voice, or likeness used without the consent of the person it belongs to;
• Harassment, hate, incitement to violence, or coordinated disinformation;
• Malware, spam, or large-scale automated posting designed to manipulate a platform;
• Reselling, sublicensing, scraping, reverse-engineering, or circumventing the app’s limits, security, or our compute providers’ rules.

We may remove access for serious or repeated breaches. You remain responsible for your conduct on the third-party platforms you connect.

Publishing drives your own signed-in sessions on your device, so your platform passwords and login sessions never reach our servers. When you post to TikTok, Instagram Reels, or YouTube Shorts — or attach a trending sound — you agree to comply with that platform’s own terms, including TikTok’s Terms of Service. The same goes for any cloud-GPU provider you attach.

Those services are run by third parties, not us. We are not responsible for their availability, for their decisions about your account or content, or for any changes they make to their terms or APIs.

To the fullest extent allowed by law, Aificient Studio and everything it produces are provided “as is” and “as available”, without warranties of any kind — express or implied — including any implied warranties of merchantability, fitness for a particular purpose, title, or non-infringement. We do not warrant that the app will be uninterrupted, secure, or error-free, that defects will be fixed, or that any output will be accurate, lawful, original, or suitable for what you have in mind.

Some jurisdictions do not allow certain warranties to be excluded, so parts of this may not apply to you, and nothing here affects mandatory rights you have as a consumer.

To the maximum extent permitted by law, Concord Software SL will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or content, arising out of or related to your use of (or inability to use) Aificient Studio — even if we were advised such losses were possible.

Our total liability for all claims relating to the service is limited to the greater of the amount you paid us in the 12 months before the claim, or €100. If you have only used free credits or a trial, that amount may be zero.

Nothing in these terms excludes or limits liability that cannot be excluded by law — for example for fraud, for death or personal injury caused by negligence, or for your mandatory rights as a consumer. Some places do not allow certain limits, so some of the above may not apply to you.

You agree to defend, indemnify, and hold harmless Concord Software SL, its owners and team, from any claims, damages, losses, and reasonable costs (including legal fees) arising from content you generate or publish, your use of the app, your breach of these terms, or your violation of any law or third-party right.

We may take over the defense of any such claim, and you agree to cooperate; you will not settle anything that imposes an obligation on us without our consent. If you are a consumer, this applies only to the extent your own act, default, or breach caused the claim.

You can stop using Aificient Studio at any time. We may suspend or end your access — in whole or in part — if you breach these terms, if we reasonably believe your use is unlawful or harmful to others, to our providers, or to the service, or if we discontinue the product. Where it is reasonable to, we will give notice.

On termination, your licence to use the app ends and you must stop using it. The parts of these terms that by their nature should survive — content responsibility, disclaimers, liability limits, indemnity, and governing law — continue to apply.

You confirm that you are not located in, and will not use Aificient from, a country subject to a comprehensive EU, UK, US, or UN embargo, and that you are not on any government restricted-party or sanctions list. You agree to comply with all export-control and sanctions laws that apply to you, and not to use the app for any purpose they prohibit. You are responsible for complying with the laws of your own country, which may differ from Spain’s.

If you believe content created or published with Aificient infringes your rights or breaks these terms, write to us at [email protected] with enough detail to identify the content and your rights, and we will review it in good faith. We respond to valid intellectual-property complaints and may remove access for users who repeatedly infringe.

Because the app posts through your own platform accounts, a complaint about a published post may also need to go to the platform it appears on.

We may update these terms as Aificient grows — to reflect new features, plans, or legal requirements. When we do, we will change the “last updated” date below, and for material changes we will try to give clearer notice in the app or by email where we can.

If you keep using Aificient after an update takes effect, that means you accept the revised terms; if you do not agree, please stop using the app.

These terms are governed by the laws of Spain, where Concord Software SL is established, without regard to conflict-of-laws rules. Nothing here takes away the mandatory consumer-protection rights of the country you live in.

If something goes wrong, please contact us first — most issues are sorted out quickly that way. If we cannot resolve it, the courts of Santander, Spain have jurisdiction; but if you are a consumer, you may also bring proceedings in the courts of your own country of residence, and you can use the European Commission’s online dispute-resolution platform at ec.europa.eu/consumers/odr.

• If any part of these terms is found unenforceable, the rest stays in force.
• These terms are the entire agreement between you and us about Aificient Studio, and replace any earlier understanding.
• You may not transfer your rights under these terms; we may transfer ours to a successor (for example, if the company is reorganized or sold), without reducing your rights.
• If we do not enforce a right straight away, that is not a waiver of it.
• We are not responsible for delays or failures caused by events beyond our reasonable control.
• These terms are written in English and offered in Spanish for convenience; if the two ever conflict, the English version governs.