Terms of Service
Who we are, and your agreement. Aificient Studio is provided by Concord Software SL, an independent software company based in Santander, Spain. These Terms of Service are a binding agreement between you and Concord Software SL, and by downloading, installing, or using the app you accept them. You must be at least 18 — or the age of majority where you live — and able to enter a contract; if you use Aificient for an organization, you confirm you are authorized to accept these terms for it.
Your licence, and what stays ours. We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to install and use the app on devices you control, for your own personal or commercial content. The app, its name, logo, design, models, and software remain ours or our licensors', and all rights we do not expressly grant are reserved. You may not copy, resell, rent, sublicense, modify, decompile, or reverse-engineer the app except where the law allows, and feedback you send us may be used freely.
Changes to the service. Aificient Studio is provided 'as is' and 'as available', without guarantees of uptime, performance, or output quality. We may add, change, move, suspend, or remove features — or the whole service — at any time, with or without notice. It is free to try, and we are not obliged to keep any particular feature available.
Plans, billing, and compute. The app is free to try; any future paid plans, subscriptions, or charges will be shown clearly and accepted before you are charged. Rendering on an on-demand cloud GPU you choose to attach is billed by the second — roughly $0.18 per minute of compute — while local renders on your own hardware are not billed. Compute charges are usage-based and non-refundable once the work has run, and may exclude taxes. Any subscription renews automatically until cancelled and can be cancelled with effect from the next period; nothing here removes the refund or withdrawal rights you have under your country's consumer law.
Usage limits and fair use. To keep the service stable and fair for everyone, we may set, change, and enforce usage limits at our discretion — including rate limits, queue priority, render quotas, and daily, weekly, or rolling-window caps and fair-use thresholds. These limits can vary by plan and change over time, and we may adjust them without notice. How much you can do may depend on your plan, the length and resolution of your renders, the models and features you use, overall demand, and shared capacity. A limit is not a guarantee of any speed or capacity, and we may throttle, queue, pause, or suspend usage that is excessive, automated, or abusive.
Your content, and your responsibility. You own and are responsible for the scripts, scenes, characters, voices, and videos you generate and publish. You must hold the rights to any likeness, voice, image, brand, or material your content references, have any consents you need, and ensure it does not infringe, defame, or deceive anyone. You — not Aificient — are responsible for what you create and where you post it.
AI-generated content. Output is produced by AI models and can be inaccurate, unexpected, or similar to existing works; we cannot guarantee it is original, non-infringing, or fit for a particular purpose. You are responsible for reviewing what you generate before publishing and for any AI disclosure a platform or the law requires. As between you and us, your generated output is yours.
Acceptable use. Don't use Aificient Studio for anything illegal, infringing, fraudulent, defamatory, or deceptive, or that breaks a platform's rules; for sexual content involving minors or non-consensual intimate imagery; for impersonation, or a face, voice, or likeness used without consent; for harassment, hate, or coordinated disinformation; for malware, spam, or automated manipulation of a platform; or to resell, scrape, reverse-engineer, or circumvent the app's limits, security, or our providers' rules. We may remove access for serious or repeated breaches.
Third-party platforms, including TikTok. Publishing runs through your own signed-in sessions on your device, so your platform passwords and login sessions never reach our servers. When you post to TikTok, Instagram Reels, or YouTube Shorts you must comply with that platform's own terms, including TikTok's Terms of Service, and with any cloud-GPU provider you attach. Those services are run by third parties, and we are not responsible for their availability or their decisions about your account or content.
No warranties. To the fullest extent allowed by law, Aificient Studio and everything it produces are provided 'as is' and 'as available', without warranties of any kind, express or implied — including merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the app is uninterrupted, secure, or error-free, or that output is accurate, lawful, original, or suitable. Nothing here affects your mandatory consumer rights.
Limitation of liability. To the maximum extent permitted by law, Concord Software SL is not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, goodwill, or content. Our total liability for all claims relating to the service is limited to the greater of the amount you paid us in the 12 months before the claim or €100 — which may be zero if you have not paid us. Nothing excludes liability that cannot be excluded by law, such as for fraud, for death or personal injury caused by negligence, or for mandatory consumer rights.
Indemnification. You agree to defend, indemnify, and hold harmless Concord Software SL, its owners and team, from claims, damages, losses, and reasonable costs (including legal fees) arising from content you generate or publish, your use of the app, your breach of these terms, or your violation of any law or third-party right. If you are a consumer, this applies only to the extent your own act, default, or breach caused the claim.
Suspension and termination. You can stop using the app at any time. We may suspend or end your access — in whole or in part — if you breach these terms, if we reasonably believe your use is unlawful or harmful, or if we discontinue the product, giving notice where reasonable. On termination your licence ends and you must stop using the app; the clauses that should survive — content responsibility, disclaimers, liability limits, indemnity, and governing law — continue to apply.
Export, sanctions, and lawful use. You confirm you are not located in, and will not use Aificient from, a country subject to a comprehensive EU, UK, US, or UN embargo, and that you are not on any government restricted-party or sanctions list. You agree to comply with all export-control and sanctions laws that apply to you, and with the laws of your own country, which may differ from Spain's.
Reporting copyright or other complaints. If you believe content created or published with Aificient infringes your rights or breaks these terms, write to info@aificient.io with enough detail to identify the content and your rights, and we will review it in good faith and may remove access for users who repeatedly infringe. Because the app posts through your own platform accounts, a complaint about a published post may also need to go to the platform it appears on.
Changes to these terms. We may update these terms as Aificient grows — to reflect new features, plans, or legal requirements. We will change the 'last updated' date and, for material changes, try to give clearer notice in the app or by email. If you keep using Aificient after an update takes effect, that means you accept the revised terms.
Governing law, and where disputes are settled. These terms are governed by the laws of Spain, where Concord Software SL is established, without regard to conflict-of-laws rules, and nothing here takes away the mandatory consumer-protection rights of the country you live in. Please contact us first to resolve any issue; if we cannot, the courts of Santander, Spain have jurisdiction, though consumers may also bring proceedings in their own country of residence and use the European Commission's online dispute-resolution platform at ec.europa.eu/consumers/odr.
The fine print. If any part of these terms is unenforceable, the rest stays in force; these terms are the entire agreement between you and us about Aificient Studio; you may not transfer your rights but we may transfer ours to a successor without reducing yours; if we do not enforce a right immediately, that is not a waiver; we are not responsible for delays or failures caused by events beyond our reasonable control; and these terms are written in English and offered in Spanish for convenience, with the English version governing if the two conflict.
Anything here that gives you pause? Write to us and a human will answer — contact the Aificient team.
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