Get in touch with the Aificient Studio team
Questions about Aificient Studio, a bug to report, an idea for a feature, or a press enquiry? Email info@aificient.io and a human on our team will get back to you.
What you can reach us about: product questions, help getting set up on Windows or macOS, bug reports, feature requests, questions about pricing and how compute billing works, and press or partnership enquiries — all at info@aificient.io. The more detail you can share — your platform, what you were doing, and what you expected to happen — the faster we can help.
Replies come from the people who actually build Aificient Studio, a small independent team, not a ticketing queue. We read every message and answer as quickly as we can.
Company and legal: Aificient Studio is made by Concord Software SL, an independent software company based in Santander, Spain, founded and owned by Sabino Quirós García. For company, billing, or legal matters you can also write to administration@concordsolution.com.
Find us online: @Aificient on X for Aificient Studio and @ConcordAIO for Concord Software; the founder is on X and GitHub.
Reporting a bug? Tell us your operating system (Windows or macOS), roughly when it happened, and the steps that led to it — a screenshot or short screen recording helps us reproduce and fix it faster.
Got a feature idea? We genuinely use this feedback to prioritise what we build next, so concrete examples of what you're trying to make are always welcome.
We aim to reply within a couple of business days. Aificient Studio is independent software, so you're talking to the team that builds it, not an outsourced support desk.
Aificient Studio is available in your browser at app.aificient.io and as a desktop app for Windows and macOS. It turns one written idea into a finished video — script, reusable AI cast, voices, and styled captions — then posts it straight to TikTok, Instagram Reels, and YouTube Shorts. Try it for free.
Download Aificient Studio — free to try.