Privacy Policy
Who we are. Aificient Studio is made by Concord Software SL, an independent software company based in Santander, Spain, which is the data controller for any personal data described here under the EU GDPR and other applicable law. You can reach us about privacy at info@aificient.io.
Where your projects are stored. Aificient Studio runs in your browser or as a desktop app you install on Windows or macOS; either way, your projects — scripts, scenes, characters, voices, and the images and videos you generate — and your account details are stored in your Aificient account, in our database, which is hosted within the European Union. We hold this data to provide the service, treat it as yours, and let you export or delete it at any time.
What we don't do with your content. We store your projects only to provide Aificient to you. We do not use your content to train AI models, we do not sell or rent personal data, and we run no advertising or cross-site tracking, keeping the personal data we hold to a minimum.
Publishing uses your own signed-in sessions. When you connect TikTok, Instagram, or YouTube, you sign in inside the app, in your own session on your device, and we use that session only to publish what you create and to fetch what is needed to compose it — such as a real trending sound. Your platform passwords and login sessions are never sent to or stored on Aificient's servers — publishing runs from the session on your own device. Those platforms handle the data you share with them under their own privacy policies.
Rendering, and the compute you choose. Video can render on your own GPU or on a rented cloud GPU you choose to attach; that compute processes only the content you send to render, for the duration of the render. Because a rented GPU may be involved we never claim nothing leaves your computer — we only ever tell you exactly where the work runs.
When you contact us. If you email info@aificient.io or use a contact form, we receive your email address and message and use them only to answer you and keep a record, relying on our legitimate interest, and we keep that correspondence only as long as needed.
Payments, when paid plans arrive. Aificient is free to try. If we introduce paid plans or charge for cloud compute, payments will be handled by a third-party processor such as Stripe; you enter your card details with the processor, not with us, and we never see or store your full card number. We keep only the limited billing information needed to provide the service and meet tax and accounting obligations.
Downloads, updates, and licensing. When you download the app or it checks for updates, our hosting and content-delivery providers process basic request data such as your IP address to deliver the file and keep the service secure; any licence or activation key is processed to confirm your access. We rely on legitimate interests and, where relevant, on performing our agreement with you.
This website collects nothing about you. The site sets no tracking cookies and runs no analytics or third-party trackers, so there is no profile of you and nothing to opt out of. Our web host may keep short-lived server logs, including IP addresses, to deliver pages and protect the site.
The legal bases we rely on. Under the GDPR, the limited processing above rests on performance of a contract (to provide the app and any paid service), legitimate interests (to answer messages, deliver and secure the service, and prevent abuse), consent (where we ask for it, which you can withdraw), and legal obligation (to keep required billing and tax records).
Who we share data with. We do not sell your personal data. We share the little we process only with the providers that help us run Aificient on our instructions — our web host and content-delivery network, our email provider, and (when paid plans exist) our payment processor — plus the cloud-GPU provider you choose to attach. Aificient's database is hosted within the European Economic Area; where a provider nonetheless processes data outside it, we rely on safeguards such as the European Commission's Standard Contractual Clauses, and we may disclose data if the law requires it.
How long we keep your data. We keep your projects and account data while your account is active; you can delete individual projects or your whole account at any time and we delete the associated data, except limited records such as billing that we must keep for as long as the law requires. Support emails are kept only as long as needed and security logs for a short period.
How we keep it secure. We protect the data in our care with measures such as encryption in transit and at rest, access controls, and EU-based hosting, and keep what we hold to a minimum. The one thing we deliberately never hold is your social-platform logins, which stay in your own session on your device.
Your privacy rights. Where the law gives them to you, you can access, correct, delete, restrict, or object to the processing of your personal data, receive it in a portable form, and withdraw consent at any time. To exercise these, write to info@aificient.io. You can also complain to a data-protection authority — in Spain the Agencia Española de Protección de Datos (AEPD) — or the authority in your own country.
Children's privacy. Aificient Studio is meant for adults and is not directed to children; we do not knowingly collect personal data from anyone under 18, or under the minimum age in your country. If you believe a child has provided us data, contact us and we will delete it.
Changes to this policy. We may update this policy as Aificient grows or the law changes; we will change the 'last updated' date and, for material changes, try to give clearer notice in the app or by email.
Questions about your data? Write to us and a human will answer — contact the Aificient team.
Download Aificient Studio — free to try.